Benefits of using Superstay’s Unified Inbox
Increase conversion
Get more bookings by instantly responding to new guest enquiries.
Immediate responses
Quickly respond to guests and resolve any queries in seconds.
Keep a record
Easily find messages associated with your bookings by searching guest name or reservation ID.
All your communication in one single inbox.
Our Unified Inbox is a smart messaging tool that centralizes all your guest communication.
Whether you’ve received a new booking enquiry through, a pre-arrival question, or a message from an in-house guest, you can answer them all via your Superstay inbox.
All the information you need.
View all relevant reservation details in each conversation without ever leaving your inbox.
With everything you need on one page, answer inquiries quickly and accurately for a better guest experience.
Attach images or documents directly from your inbox
Attach images or important documents directly to your messages with each guest.
Easily send photos of items guests may have left behind, PDFs with the information they need for their stay etc.
Frequently asked questions
What is a Unified Inbox?
The Unified Inbox feature allows you to gather your messages from various booking sites into one place so you don’t need to check each site individually.
This saves time and makes it easier to manage your bookings.
Why do i need a Unified Inbox for my vacation rental business?
In the vacation rental industry, good communication with guests is essential.
There are a lot of guest conversations to keep track of and if you use more than one booking platform, things can quickly get complicated and miss important messages from guests.
The single communication feed helps you stay on top of all your communications at all times.
What are the benefits of having a Unified Inbox?
Once you’ve started using our unified inbox, you’ll ask yourself how you ever managed to live without it. It will be immediately power your communications and make your life easier overall.
- It centralizes guest communication
- Improves response time
- Increases productivity
- Keeps guests well informed and satisfied
